FASTag - Fast Tag Guide 3

FASTag is an efficient electronic toll collection system that enables users to pay tolls online at highways without the need to stop their vehicles. This technology is designed as a practical solution for the Indian Tollways, aiding in a seamless toll collection process. By eliminating stopping points, FASTag contributes to reducing fuel wastage, thereby promoting fuel conservation for the future. Presently, FASTag operation extends to 180 toll plazas along state and national highways, with plans to expand this service to additional plazas in the near future.

Key Features of FASTag:

• Facilitates quicker transactions at toll plazas by eliminating the need for cash payments, thus enhancing overall time efficiency.
• Convenient and straightforward online recharge options accessible to all users through internet banking or debit/credit cards.
• Customers receive real-time transaction alerts on their registered mobile numbers for improved transparency.

How to Use FASTag:

FASTag is linked to a prepaid account from which toll charges are automatically deducted at the toll plaza. Once the FASTag account is active, the tag is affixed onto the vehicle's windscreen. The tag is then scanned using Radio-frequency Identification (RFID) technology, enabling seamless toll deduction.

FASTag App Guidelines for New Users:

1. Comprehensive details on FASTag installation areas for type 1 and type 2 vehicles, and other relevant guidelines.
2. Direct purchase option for obtaining FASTag.
3. Contact information for FASTag support needs via Support 1033.
4. Simple application process through the app to acquire FASTag from banks or platforms like Paytm and Amazon, with recharge options available.
5. Toll-free customer service numbers provided for direct assistance with FASTag recharge-related concerns.
6. Helpful video resources within the app offering guidance on purchasing, recharging, and other relevant FASTag details.

The FASTag app undergoes regular updates to enhance user experience by incorporating new features aligned with current trends and user preferences.